Making it easier—Controlling Philosophy

If it were your first day at US Digital, the founder, David Madore, would say to you, “If there’s anything I can do to help make you successful, just let me know.” He says that to every new employee—and he means it!

That same spirit carries through to how we treat our customers. As David often reminds us, the question we should always be asking is: What can we do to make things easier for our customers?
At its core, US Digital has always been about one thing—making it easier for people to succeed, whether it is our customers or teammates.

This post is the first in a short series exploring how that philosophy—Making it Easier—shapes everything we do at US Digital, from product design to customer support.

At US Digital, we know time matters. That’s why most orders ship the same day—helping you keep projects moving without delay. Whether you’re building a prototype, replacing a part, or stocking up for production, you won’t be left waiting. Our in-house manufacturing and inventory mean less downtime for you and more confidence in your schedule.

Because when you need a solution, you shouldn’t have to wait for it. Making it Easier—that’s what we do. This is the first of several stories that demonstrate it is not just a slogan, it is who we are.