Dear Valued US Digital Customer,
We would like to take this opportunity to thank you for choosing US Digital as your motion control product provider. As our customer, you are truly valued and we’re always looking for ways to make your experience with US Digital even better. With that in mind, we are implementing changes that will help to streamline your experience as you seek out motion control solutions.
Here are some of the improvements to be released June 30th, 2008:
Our pricing structure has changed. We have added additional break points for quantity based discounts to ensure you are receiving the best value for the volume which you are ordering.
Our product nomenclature has changed on some of our products. Our overall goal is to make the product nomenclature more intuitive, helping you to select the options needed for your specific application in a way that is straightforward and consistent from one US Digital product to the next. This modified nomenclature does not reflect a change in the product, only in the nomenclature. For a list of product-specific nomenclature changes, see our Reference section.
A small selection of our products and options have been discontinued to allow us to focus on new innovative technology. In many cases there are alternative products that we can recommend.
We are releasing a brand new version of our website that aims to bring an increased aesthetic and functional experience to our customers. We are very excited about our new website as we have improved usability, content, product photos, search capabilities, and provided a simple, yet effective product selection guide – just to touch on a select few of our efforts. In addition, online ordering will be available in the next few months, allowing you to place orders 24 hours a day, 7 days a week.
We are as always committed first and foremost to our customers and welcome any questions that you may have in regard to these changes, so please feel free to contact us with any questions, concerns or issues you may have. We welcome your feedback and look forward to continuing to serve your motion control needs.
Looking forward to serving your motion control needs,
Chief Operating Officer
Published in Press Releases on Friday, June 27, 2008
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