Terms & Conditions for “T7LabView2009_1.zip

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Terms & Conditions of Sale

Rev.12.2010

  1. Acceptance

    US Digital products can be purchased by executing a verbal order, a written purchase order or by means of the faxed order form found on our website. A confirmation is provided on all orders received and no order shall be deemed accepted until a confirmation is provided. Upon a buyer placing a purchase order and US Digital’s acceptance of that order, the Terms and Conditions of Sale set forth in this document are agreed upon by the buyer and are considered in effect and form a part of the order. US Digital does not accept any other conditions governing the sale of products unless otherwise accepted by US Digital in writing before order is placed. US Digital has no minimum order.

  2. Prices and Terms of Payment

    Orders are accepted subject to US Digital's published selling price or written quotation in effect at the time of product order. Payments are to be made in US Dollars collectable at par at a US Bank. Payment in full is expected at the time of product shipment unless other terms or arrangements have been agreed upon by US Digital. US Digital offers customers the following payment options:

    • Credit Card:US Digital accepts American Express, Discover Card, MasterCard and Visa.
    • Prepay by Check or Money Order: If you would like to prepay for your shipment by advanced check or money order, please contact us for a Proforma invoice total, which will include shipping and any other applicable charges.
    • Prepay by ACH or Wire Transfer: Please contact US Digital for a Proforma invoice total which will include shipping costs and any other applicable charges. To cover bank fees incurred for ACH or wire transfers, an additional fee will be added to the Proforma invoice. Once US Digital's financial institution provides notification of funds received we will build and ship your order.

    US Digital offers U.S. customers the following payment options in US Digital’s discretion:

    • NET 30: US Digital offers Net (30) day terms to U.S. companies which have a history of paying their invoices within net (30) day terms and place an initial order of not less than $1,000 USD and purchase a minimum of $5,000 USD annually. US Digital will agree to such terms upon US Digital agreeing to and receiving an executed US Digital Net (30) Agreement signed by an authorized buyer. Prior to US Digital offering a Net (30) Agreement, the following may be required: four Net 30 credit references (with history over 1 year) which US Digital has been able to contact and received a response back and a Dun and Bradstreet number for the address of your accounts payable department. A time period of up to one working week is required from the receipt of the signed Net 30 agreement to the opening of the Net 30 account.
    • All duties & taxes are the customers' responsibility.
    • US Digital ships Ex Works.
    • In the discretion of US Digital, invoices shall bear interest at 1% per month from the date on which such invoices become overdue until the day of payment, or at the maximum rate of interest permitted by law, whichever is less.
  3. Right of Refusal

    US Digital reserves the right to refuse any order or purchase order, verbal or written, that it deems to be unreasonable or stipulates Terms and Conditions of Sale that are in conflict with US Digital's standard Terms and Conditions of Sale, or for any reason at the discretion of US Digital.

  4. Cancellation and Charges

    Each order is built to the customer's specifications. Many orders are released to the factory for assembly within hours of the order being placed. Therefore, depending on the manufacturing status and nature of the request, order cancellation or changes may not be allowed or may incur additional cancellation, restocking or manufacturing charges. Scheduled deliveries cannot be changed within one week of ship date.

  5. Washington State Sales Taxes

    US Digital product pricing or shipping costs do not include Washington State sales taxes. The taxes are the responsibility of the buyer and will be added as a separate line charge on the invoice. Washington State sales taxes may be waived if a valid reseller ID certificate is provided to US Digital at the time of product order. Washington State sales taxes are only applied to businesses or residents with a physical location inside the state of Washington.

  6. International Duties & Taxes

    US Digital product pricing or shipping costs do not include international duties and taxes. Any charges for customs clearance, import duties and taxes are payable by the recipient. Customs policies vary widely between countries. The rates are determined by the customs brokers for each country and paid by recipient upon arrival of goods. US Digital cannot determine what these fees may be and is not liable for any import duties or taxes. Please contact your local customs office for further information.

  7. Shipping

    All shipments are FOB shipping point. US Digital offers UPS shipping, either prepaid or on customer carrier account; Fedex shipping on customer carrier account only; and DHL for International customers only, $7.00 service charge per order and orders on customer account only. See our shipping page at http://usdigital.com/company/ordering/shipping/ for additional shipping information. All shipping and costs are the buyer's sole responsibility. Shipping or delivery dates are not guaranteed, but are based upon best information available at the time and are subject to change without notice. US Digital will not be held responsible for any costs, damages or fees relating to parts arriving earlier or later than quoted. Special requirements for packaging must be identified at the time of order and may be subject to additional charges. All duties & taxes are the customers' responsibility. USA Digital does not ship via the United States Postal Service and does not ship on Fridays.

  8. Returns

    An RMA (Return Material Authorization) number is required to return any product to US Digital. RMA numbers are only issued by US Digital's sales group and must be clearly marked on the outside of the returned material package. Shipping charges must be prepaid for any returned materials. International RMAs must state that the product is returning to the 'Country of Origin' on all return paper work in order to avoid additional customs fees.

    Download the RMA request form.

  9. Repairs

    If it is necessary to return product for repair, please contact US Digital technical support to obtain an RMA number. Along with the RMA, the return must include a valid purchase order number, return billing and shipping instructions, as well as a contact name and telephone number. Please include a brief description of your application and information regarding the problem with the product. All shipping charges on returned products must be prepaid. All repairs are FOB US Digital's factory.

  10. Warranty

    In the event Customer is incorporating a US Digital product or products (as “Component Parts”) into a product produced by or for Customer (an “End Product”), the warranty set forth herein is conditioned on Customer thoroughly testing the End Product to determine that the US Digital Component Parts function within US Digital’s published specifications for the US Digital Component Parts. Based on this condition precedent, US Digital warrants its products will function in compliance with US Digital’s published specifications for each respective product (as set forth at www.USDigital.com/products) for two years from the date of shipment.

    This warranty does not apply to defects resulting from the following: (i) damage caused by Customer or Customer’s employees, agents or representatives, (ii) unauthorized modification, (iii) abuse or misuse, (iv) operation outside of US Digital’s published specifications for the product, or (v) shipping damages. Further, US Digital’s products are not authorized for use as critical components in life support devices or systems without the prior express written approval of an officer of US Digital. As used herein: (1) “life support devices or systems” are devices or systems which (a) are intended for surgical implant into the body, or (b) support or sustain life and for which the failure to perform when properly used in accordance with instructions for use can reasonably be expected to result in a significant injury or death to the person whose life is being supported or sustained by means of the devise or system; (2) a “critical component” is any component in a life support device or system for which the failure to perform can reasonably be expected to cause the failure of the life support devise or system or to adversely affect its safety or effectiveness.

    No other warranty, guarantee or representation is expressed or implied to include, but not limited to, warranties of merchantability or fitness for a specific or particular purpose or use.

  11. Warranty Claim Procedure and Remedy

    In order to make a warranty claim, Customer must: (1) promptly notify US Digital of any perceived warranty defect which occurs during the warranty term, and (2) upon concluding that a warranty defect exists, Customer must promptly return the product which is perceived to be defective to US Digital for a determination whether in fact a warranty defect exists. Authorization must be obtained before returning products based on alleged warranty defects (see Paragraph 8 above for the return procedure). If US Digital determines that in fact a warranty defect exists, Customer’s sole remedy shall be, at US Digital’s option, (1) repair, (2) replacement, or (3) refund of the purchase price paid.

    Please note that under no circumstance will US Digital be liable or responsible for warranty service performed other than by US Digital.

  12. Liability

    In no case shall US Digital be liable for indirect, punitive, incidental, consequential, or special damages to include but not limited to damages for loss of business, loss of revenue, loss of profit, loss of use or loss of other economic advantage, however caused and regardless of theory of liability, even if US Digital has been advised of the possibility of such damages. US Digital's liability for damages shall in no event exceed (under any legal or other theory of recovery) the sum paid to US Digital for the product causing the damages. Further, Customer agrees that its sole remedy for damages shall be limited, at US Digital’s sole discretion to repair, replacement, or purchase price refund only after the product is returned in accordance with return policies.

  13. Delays

    US digital shall not be held responsible for delay if caused by or arising directly or indirectly from fires, floods, earthquakes, substantial damage to its plant, accidents, riots, open hostilities, declarations of national emergencies, war, government interferences or embargos, strikes, labor difficulties, shortage of labor, fuel, power, materials, or supplies or any other cause or causes beyond its control.

  14. Inspection and Acceptance

    Products shall be deemed finally inspected and accepted within (10) days after receipt unless notice of claim is given in writing to US Digital within such (10) day period.

  15. Confidentiality

    US Digital considers information about our customers an important part of our business. Confidential customer information is not provided to other without the consent of that customer.

  16. Law Governing

    The Terms and Conditions of Sale shall be governed by and construed under the laws of the State of Washington, excluding its conflict of law provisions.

Privacy Policy

This Online Privacy Policy covers US Digital's treatment of "Personal Information" that US Digital receives. By accessing or using the US Digital website, you agree to the terms of the US Digital Privacy Policy, as outlined below. If you do not agree to these terms, please do not access or use this site. US Digital reserves the right to change this Online Privacy Policy from time to time at its sole discretion. Your use of this site will be subject to the most current version of the Online Privacy Policy at the time of such use.

Need for Personal Information

We specifically ask when we need information that personally identifies you and/or your company. When you engage in certain activities through this site, US Digital may ask you to provide Personal Information about yourself.

US Digital does not currently have an online ordering system; any Personal Information sent via email is not secure. Personal Information that you choose to send is at your own risk. US Digital will not be held responsible for lost or intercepted Personal Information. For secure ordering, please call 360-260-2468 and speak with a Customer Service representative.

If you elect to order products from US Digital, we may ask that you provide personal information, such as your first and last name, mailing address, email address, employer, job title and department, telephone and facsimile numbers, and other personal identifying information. When ordering products, you may be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, the order will be cancelled.

Live Chat Support

US Digital shall provide web-based live chat technical support from 6:30 AM through 5:00 PM Monday through Thursday, and 6:30 AM through 4:00 PM Friday, Pacific Daylight Time, excluding company and nationally-recognized holidays ("Normal Business Hours"), at www.usdigital.com/support. Support engineers will assist in responding to issues or inquiries.

When contacting US Digital via web-based live chat, Customer must provide the US Digital support representative with customer’s name, company affiliation (where applicable), email address, description of the issue or inquiry, and any additional reasonably necessary information requested by the support representative.

Sharing of Personal Information

Information about our Customers is an important part of our business; with respect to your privacy, US Digital does not share or sell Customer Information.

Web Server Logs

Each time there is a visitor to our website, the web server automatically logs the consumer's domain name and IP address. We collect only the domain name of visitors to our website, aggregate information on what pages consumers access or visit, and information volunteered by the consumer, such as survey information and/or site registrations. We do not automatically collect email addresses.

Cookies

We may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain Personal Information although it will enable our website to relate your use of the website to information that you have specifically and knowingly provided to the site.

Web Beacons

US Digital's website does not contain electronic images known as web beacons - sometimes called single-pixel gifs.

Updating Personal Information

You have the right to access and correct your Personal Information at any time. You may also access and correct your Personal Information and privacy preferences by writing or calling US Digital at the following address and phone number:

US Digital Corporation
Attn: Customer Service
1400 NE 136th Ave.
Vancouver, WA 98684
USA

PH: 360-260-2468

Please include your name, address, and e-mail address when you contact us.

Privacy Related Complaints

If you believe that US Digital has not complied with this Online Privacy Policy with respect to your Personal Information, you may write US Digital at the address indicated above.

In your letter, please describe with much detail as possible the ways in which you believe that the US Digital Online Privacy Policy has been breached. We will investigate your complaint promptly.

If you have questions about this policy, please e-mail us at webmaster@usdigital.com